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Building trust with the stakeholders that matters to you - be it the media, customers, special interest groups or investors.

Building trust with the stakeholders that matters to you - be it the media, customers, special interest groups or investors.

Our Beliefs

In 2018, effective stakeholder engagement and building third party endorsement is crucial in the success of a business. Organisations today are under greater scrutiny than ever before, and communications is more about continuously demonstrating the value of your actions, rather than sugar coating, deceiving or greenwashing.

The rise of digital has also brought about additional challenges. News travels faster than ever before, and aligned, multi-channel communications are vital to any communications programme.

At the same time, we've seen the rise of Fake News, the echo chamber of social media, NGOs operating with more power and aggression than ever before, as well as the rise of the 'Citizen Journalist.'

All of this has led to a challenging communication landscape for any business. At Sermelo, we use the power of communications to help your organisation build trust with the stakeholders that matter to you – be it the media, customers, NGOs, investors or partners.

Today's business landscape has also become more challenging and fast paced than ever before. Our senior group of corporate affairs practitioners can also help navigate today’s topical issues from Brexit, to data security and environmental issues.

Our Services

Public Relations

In 2018, Public Relations is about securing third party endorsement that will continuously demonstrate the value of your business to all of those stakeholders that matter to you.

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Training & Executive Coaching

The complex influencer landscape of today requires you to be constantly participating in conversations about your business. We add value by looking at how improved communications can encourage stakeholder engagement at every level of your business.

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Crisis Management & Simulation

The digital world has transformed how organisations must respond to a specific issue. Empathy, speed and consistency are fundamental to any crisis response. Is your organisation ready?

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Employee Engagement

Putting the customer first is the rallying cry of many organisations, but this is only possible if employees are motivated to be true ambassadors of their brand.

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Public Affairs

Important stakeholders, such as politicians, civil servants, trade associations and NGOs, can all have a significant impact on your organisation.

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Our News

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08May

Is Britain’s Olympic legacy in danger of being thwarted by transport woes?

The cost of the Olympics can only be justified by a strong Olympic legacy.

Read more Posted by Sara Benwell | 1 comment
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21May

Missing the point?

CEOs must show they are open to change in our complex globalised environment.

Read more Posted by Jonathan Jordan
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02Apr

In their search for growth, companies must change their attitude

Sustainable growth comes from focussing on customers' needs.

Read more Posted by Tom Clive
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