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Helping you navigate the big issues
With brands under the spotlight as social media becomes increasingly polarised, Ben Rothschild discusses whether an apology is always advisable and necessary when managing a backlash.
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The hefty data breach fines imposed on British Airways and Marriott send a clear message: comply with GDPR or pay the price. Comms teams must be ready.
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Jonathan Jordan examines how we can tackle the cyber challenge from a communications perspective.
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