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Helping you navigate the big issues
A year on from the beginning of lockdowns, has the pandemic made communications even more vital for organisations?
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With brands under the spotlight as social media becomes increasingly polarised, Ben Rothschild discusses whether an apology is always advisable and necessary when managing a backlash.
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Good communications is sometimes about admitting you don't have all the answers.
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Adoption of these trends has been sluggish, could the coronavirus accelerate these trends and have a lasting impact on society.
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The hefty data breach fines imposed on British Airways and Marriott send a clear message: comply with GDPR or pay the price. Comms teams must be ready.
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