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Our views on the big issues in communications

Our views on the big issues in communications

News & Insights

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11Apr

Social customer service

Social media can be an effective form of customer service if treated properly.

Read more Posted by Sara Benwell | 2 comments
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02Apr

In their search for growth, companies must change their attitude

Sustainable growth comes from focussing on customers' needs.

Read more Posted by Tom Clive
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26Mar

Closing the loop

Customer service adds real value to the success of a business.

Read more Posted by Jonathan Jordan
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19Mar

Going back to basics with employee communications

Companies must think outside the box to develop an outstanding workforce.

Read more Posted by Maria Shopova | 2 comments
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12Mar

Employee engagement is an entirely personal affair

How to engage employees without spending a fortune.

Read more Posted by Tom Clive | 1 comment

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