By continuing to use the site, you agree to the use of cookies. Continue More information

Our views on the big issues in communications

Our views on the big issues in communications

News & Insights

Find out more

Social customer service

Social media can be an effective form of customer service if treated properly.

Read more Posted by Sara Benwell | 2 comments
Find out more

In their search for growth, companies must change their attitude

Sustainable growth comes from focussing on customers' needs.

Read more Posted by Tom Clive
Find out more

Closing the loop

Customer service adds real value to the success of a business.

Read more Posted by Jonathan Jordan
Find out more

Going back to basics with employee communications

Companies must think outside the box to develop an outstanding workforce.

Read more Posted by Maria Shopova | 2 comments
Find out more

Employee engagement is an entirely personal affair

How to engage employees without spending a fortune.

Read more Posted by Tom Clive | 1 comment

Sermelo Surveys

Who do you trust the most?

Latest Tweets

  1. Strikes can damage a company's reputation. Having an effective #crisismanagement plan can help to reduce disruption… Sep
  2. An interesting read in Marketing Week, highlighting the importance of timely, quality communications in growing a b… Sep
  3. @investortoday explores how the local community of Andermatt was a major factor in the success of @AndermattReuss's… Sep